Returns & Exchanges
At Avimee Herbal, we strive to ensure every customer is satisfied with our natural wellness products. If you receive a damaged or incorrect item, our hassle-free return policy ensures a quick resolution within 7 days of delivery.
Return Process
- 1.Initiate a Request
Contact our customer support team via email or WhatsApp within 48 hours of receiving your order to report any damages or discrepancies.
- 2.Provide Proof
Please share clear photographs or an unboxing video of the product and its original packaging to help us validate your claim.
- 3.Quality Inspection
Once your return request is approved, we will arrange a reverse pickup; our team will inspect the item to ensure it is unused and in its original condition.
- 4.Refund or Replacement
After a successful inspection, we will either process a full refund to your original payment method or ship a fresh replacement at no extra cost.